XenMobile Device Manager 8.2 : Possible APNS certificate topic name mismatch in certificate

Platform: XenMobile Device Manager 8.2

Issue: While renewing APNS certificate of Xen Mobile Device Manager 8.2, user gets below error

Possible APNS certificate topic name mismatch in certificate: 'com.apple.mgmt.External.9440b79b-52cf-488c-8f94-7e115833ec56', configured: 'com.apple.mgmt.External.3db35b8d-1d96-41d9-843e-c5fe5d5708b3'

 

 

Cause: 1.) You are not logging with same Apple ID, which you used earlier to register the APNS certificate.
Cause: 2.) You are using same Apple ID but still your areenewing same APNS certificate but stil getting this error.

Solution 1.)

Renew certicate using same Apple ID

Soution 2.)

Please follow the steps mentioned below and let us know the results.

1.Open the Xenmobile Device Manager server.

2.Open a Command Prompt and "Run as administrator"

3.Change to your "XenMobile Device Manager" folder

 

4.Type the following then press enter: iOSenable.cmd

 

5.In the "Define the APNS certificate file for iOS" window Enter the "Private key password" for your new Exported .pfx file

 

6.Browse to the "Certificate file path" and select your newly Exported .pfx file click Next In the "Define a HTTPS connector for certificate-based authentication" window For "External host or IP:" enter the Fully Qualified Domain Name (FQDN) without https:// or http://

 

7.For "External port:" enter 443

 

8.Click Next

 

9.Do not change anything on the "Define a HTTPS connector not authenticating with certificates" window

 

10.Click Next

 

11.Click on Finish to configure XenMobile Device Manager

 

12.Click Close to close the wizard

 

13.Open Services.msc and Start the "XenMobile Device Manager" Service